Privacy Policy

Helmetheaven respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR). In this privacy policy we explain which data we collect and why.

1. Data controller

RS Consultancy and Trading, trading as Helmetheaven.
Begoniastraat 9, 4255 JG Nieuwendijk, The Netherlands.
Chamber of Commerce (KvK) number: 80773516
E-mail: sales@helmetheaven.eu

2. Which data we process

When you place an order or contact us, we process among other things: your name, address details, e-mail address, telephone number, payment details and order history. When you visit the website, we also process technical data such as your IP address and browsing behaviour via cookies.

3. What we use your data for

We use your data to process and deliver your order, to handle payments, to contact you about your order, to improve our website and services, and to comply with legal obligations such as tax administration.

4. Legal basis for processing

We process your data on the basis of the performance of the contract, a legal obligation, or your consent. You can withdraw your consent at any time.

5. Sharing with third parties

We only share your data with parties necessary for the performance of the contract, such as delivery services, payment service providers and our e-commerce platform Shopify. Where necessary, data processing agreements have been concluded with these parties. We do not sell your data to third parties.

6. Retention period

We do not retain your data longer than necessary. Data we are legally required to keep, such as invoices, we retain for the statutory period of seven years.

7. Your rights

You have the right to access, correct or delete your personal data. You can also object to the processing and have your data transferred. To do so, send a request to sales@helmetheaven.eu. You can also lodge a complaint with the relevant data protection authority.

8. Cookies

Our website uses cookies for the operation of the webshop, for analytics and, with your consent, for marketing purposes. You can manage cookies via your browser settings.